Privacy Policy

Data privacy and protection

UAB "Tebesa", legal entity code 134800092, registered office address - Neries Krantinė 16, LT-48402 Kaunas (hereinafter - "Tebesa" or We ) in this privacy notice (hereinafter - Privacy Notice ) describes the basic principles and procedure for collecting, processing and storing personal data of the user (hereinafter - You ) using the www.atella.lt websites, online store and (or) purchasing goods there.

Personal data is any information that can be used to identify you, directly or indirectly. Personal data includes your name, first name, date of birth, email address or postal address, location data and online identifier, characteristics specific to you.

We understand the special importance of protecting your personal data. Tebesa collects and stores only your data that is necessary for the performance of Tebesa’s activities. We process personal data lawfully, transparently and fairly, for predetermined purposes, only to the extent necessary to achieve the purposes. When processing personal data, we aim to ensure that your personal data is accurate, secure, confidential, properly stored and protected.

When processing your personal data, we comply with the General Data Protection Regulation, the Law of the Republic of Lithuania on the Legal Protection of Personal Data, as well as the requirements for processing personal data set out in legal acts.

We collect your personal data in order to carry out trading activities when you want to purchase goods from Us or when We want to offer them to You, as well as to the extent necessary to protect Your rights and interests or to fulfill the legal obligations imposed on Tebesa.

Only you decide, during registration in the Store or at other stages, to what extent your personal data can or cannot be provided.

The Tebesa website may contain links to third-party websites, products and services, as well as social media extensions (e.g. Facebook plugins). This Privacy Notice does not cover third-party websites, services and content, and Tebesa therefore encourages you to You are advised to familiarize yourself with the privacy practices of such third parties.

Collection, storage and use of personal data

We receive data from you when you provide it when purchasing or seeking to purchase goods from Us, using Our online store www.atella.lt , or when you have other relationships with Tebesa, for example, when you create an account in Our online store, submit inquiries about goods, subscribe to newsletters, participate in games, etc.

We collect and process your personal data on the following grounds:

In order to conclude and/or perform a contract concluded with you;
Upon receipt of your appointment regarding the processing of personal data;
When Tebesa is obliged to process personal data by relevant legal acts and when personal data needs to be processed due to Tebesa's legitimate interest (unless the interests of the data subject are overridden).

We collect and process personal data with your consent when you, by providing it, give your explicit consent for it to be used, as well as when it can be concluded that you have agreed to it being used for a specific purpose (e.g. when registering to receive a newsletter, participating in surveys, lotteries or prize draws, placing an order, or answering other questions about contact details).

We may use your personal data to:

To carry out commercial activities and contractual obligations (for example, we want to identify you, process your orders, provide purchase and/or financial documents, ensure the quality of goods, resolve issues related to the delivery, replacement of goods, etc., provide you with specific information about Tebesa, Tebesa's activities, offered goods, etc.);
With your consent, to provide direct marketing offers, offers about Our games and loyalty programs;
To protect our own or your interests, to fulfill legal obligations.

We may collect and process anonymous statistical data to help improve our sales activities, as well as the operation of our website and online store, for example, we measure how many newsletter links have been opened. In this case, we do not see which person used the link.

The data we collect:

For sales activities and direct marketing offers, we collect the following data from you: title "Mr."/"Ms.", first name, last name, e-mail address, telephone number, address, date of birth, gender.
We also collect data about the use of Our website and e-store using cookies and similar technologies related to web browsing, etc.
Based on your consent, We may also collect other data, the scope and purpose of which are defined at the time when your consent is requested, for example, we may ask you for other personal data necessary for invoicing, delivering goods, providing warranty services, responding to your inquiries, etc.

Providing data to other persons:

Tebesa may transfer your personal data to other companies, i.e. Tebesa may use companies that assist in carrying out trading activities (for example, issuing financial documents, delivering goods to you, etc.), as well as direct marketing (for example, sending newsletters, organizing games, etc.). We require such partners to process Your data only in accordance with Our instructions and applicable legal acts ensuring Your data protection.

Tebesa guarantees that your personal data will not be sold, rented or otherwise transferred to third parties without legal basis, nor used for purposes other than those for which it was collected. However, we reserve the right to provide information about you if we are required to do so by law or if we are required to do so by lawful authorities or criminal prosecution authorities.

When processing personal data, we ensure the rights of the data subject in accordance with the General Data Protection Regulation and the Law of the Republic of Lithuania on the Legal Protection of Personal Data.

As a data subject, you have the following rights:

To know (be informed) about the processing of your personal data;
To become familiar with your personal data processed by Tebesa;
To request correction or addition, clarification of incorrect, inaccurate, incomplete personal data;
Request the destruction of personal data when it is no longer necessary for the purposes for which it was collected;
Require the destruction of personal data if it is processed unlawfully or when you withdraw your consent to the processing of personal data or do not provide such consent, which is necessary;
To object to the processing of personal data or to withdraw previously given consent;
To request the suspension of the processing of your personal data, except for storage, if there are disputes or it is necessary to verify the lawfulness of data processing, the accuracy of the data, as well as in cases where We no longer need your data, but You do not want Us to destroy it;
To request that you provide us, if technically feasible, with your consent or for the performance of a contract your personal data collected in an easily readable format or to request that they be transmitted to another data controller;

We strive to provide you with full conditions to exercise your data subject rights, however, We may not comply with your requests when it is necessary to ensure:

Compliance with legal obligations imposed on us;
State security or defense;
Public order, the prevention, investigation, detection or prosecution of criminal offences;
Important economic or financial interests of the state;
Prevention, investigation and detection of violations of official or professional ethics;
Protection of the rights and freedoms of the data subject or other persons.

You may submit requests regarding your personal data to us in person, by mail or by electronic means. You can find the contact details for such requests here. Upon receipt of your request, We may request documents or information that identify you, as well as other additional information We may need in connection with the request.

Upon receipt of your request, We will respond to you no later than within 30 calendar days from the date of your request and submission of all documents required for the response. If your request is expressed in writing, We will respond to you in writing and indicate the decision we have made and/or the actions we have taken, as well as provide the information you requested.

If necessary, We will suspend the processing of your data, except for storage, until your request is resolved. If you lawfully withdraw your consent, We will immediately, but no later than 30 calendar days, cease processing your personal data, except as required by law.

If we refuse to comply with your request, we will clearly state the grounds for such refusal.

We provide your data upon your request free of charge once per calendar year. If you request more frequently, we may charge a fee for providing the data, corresponding to the costs of responding to your request.

If you disagree with Our actions or response to Your request, You may complain about Our actions and decisions to the State Data Protection Inspectorate.

Use of data for advertising and marketing purposes

For the purposes of direct marketing, games and participation in the loyalty program, your personal data is collected and processed only with your prior consent. If you have provided data about yourself using Facebook, we understand that you agree that we can provide you with offers of Atella services via the contact phone number and email address provided. You have the right not to give your consent, as well as to withdraw it later if you have given it. If you withdraw your consent, Tebesa will terminate data processing activities immediately, but no later than within 5 business days, from the receipt of your request and the information necessary to fulfill the request.

For direct marketing purposes, We:

we send newsletters with the latest offers/product promotions;
we register as a regular customer in loyalty programs;
we offer to participate in competitions;

If you have given your consent to direct marketing, we may, for example, send you various advertisements for Atella products or other offers or offer you to participate in prize draws or lotteries. We will send promotional messages and direct marketing offers in the ways for which you have left your contact details. For example, by email, if you provide us with your email address. By telephone, text message or via mobile applications, if you provide us with your (mobile) telephone number. By regular mail (postal delivery), if you provide us with your address.

In addition, using your data, We may create and maintain a user profile necessary to enable you to receive targeted advertising that We believe may be of particular interest to you. However, you may object to the creation of such a profile or withdraw your consent at any time.

If you consent to your personal data being used for general advertising and market research purposes, We may use your data to analyze and improve the effectiveness of our websites, advertising and market research, and for other company marketing and sales purposes. In such cases, We use your data in an anonymized form.

After placing your order, We will send you a request to evaluate Our work by e-mail. We or Our partners may contact You by phone or e-mail You have provided to inform You about the delivery of the goods (e.g. send an SMS notification about the received shipment), as well as other issues related to the delivery of the goods (e.g. check the delivery address, delivery time, etc.). All these messages are not considered direct marketing offers.

Right of withdrawal

If we process your personal data with your consent, you may withdraw your consent to all or part of the data processing at any time. Withdrawing your consent does not automatically oblige us to destroy your data or provide you with information about your data processed by us, therefore, if you want us to perform these actions as well, you must specify such a request separately.

If you wish to exercise your right to object to the processing of personal data, please write to us at the following address: UAB "Tebesa", Neries Krantinė 16, LT-48402 Kaunas or by e-mail: info@atella.lt

Automatically stored information (non-personal data)

By using a certain tracking tool on our website pages, we collect and store information used for marketing research and optimization. Our website uses the Woocommerce system for this purpose.

When you visit Our website, data is automatically saved that does not allow any conclusions to be drawn about you, such as: the name of the internet access provider (may be together with your company name, if these are corporate networks), the website you visited previously, the information you "called up" on Our website, the relevant date and time, the operating system used and the relevant browser version.

This data is collected and processed anonymously, solely to make Our website and online store more attractive, meaningful and functional. This data is not sold or transferred to third parties.

We will not use these tools without your separate consent:

Collect personal information about you;
Transfer this information to third parties or persons conducting market research;
Link information to data about you (name, address, etc.).

Cookies

Our website uses so-called “cookies” that speed up searches on our website, create a user-friendly and user-friendly website environment, and provide it more efficiently and reliably. Cookies are small text files that are installed on your computer or other end device. “Cookies” allow us to see how often our pages are visited, analyze and evaluate searches performed in general, and improve our website and your service.

We use “session cookies” and “persistent cookies.” “Session cookies” are characterized by the fact that they are deleted from your computer’s hard drive after you have finished browsing Our website. “Persistent cookies” remain on your computer and allow Us to recognize you the next time you visit Our website.

You can always opt out. "cookies". If you do not agree to the storage of cookies on your computer or other terminal device, you can change your web browser settings and disable all cookies or enable/disable them one by one. However, please note that in some cases this may slow down your browsing experience, limit the functionality of certain websites or block access to the website. For more information, please visit AllAboutCookies.org or www.google.com/privacy_ads.html . To remove cookies or prevent them from being stored on your mobile phone or other similar device, you should follow the device settings or the browser settings used by you on such a device.

If you wish to use Our shopping cart feature, you must allow the use of session and persistent cookies.

We use cookies for the following purposes:

So that when visiting Our website, you can fill and manage your shopping cart;
So that when you visit Our website again, We can recognize You and show the previous status of Your cart (payment and delivery method, country of delivery);
To provide certain services (so that you can see the website in your preferred language or to use the personalization of Our website) and to improve them;
So that we can develop our website to better meet the needs of our customers;
To develop services and analyze the use of Our website and services (for example, online product search);
For targeted marketing guidance.

We may, without violating legal acts, combine information obtained using cookies with information obtained about an individual through other means, such as information about the use of services.

We store "persistent cookies" for a maximum of two years. After this period, they are automatically deleted.

Tracking Pixels …

Internet security

Tebesa uses standard security measures through your browser, called SSL encryption.

How do we protect your personal data?

To protect your personal data from unauthorized use, we encrypt it using the SSL procedure. This is currently the most popular and secure method of data transmission over the Internet. It is used whenever data that is subject to protection is being transmitted.

The SSL (Secure-Socket-Layer) procedure protects data that a customer sends over the Internet to a company's server. SSL provides three types of protection:

The entered data intended for transmission is encrypted;
Ensures that the form is sent back to the server that opened it;
It is checked whether the data reaches the appropriate recipient in its entirety and unaltered.

Areas with SSL protection are marked with a lock symbol in your browser. You can usually tell that your connection is secure by looking at your address, which starts with "https://". You can get more detailed information about the security certificate by double-clicking on the lock symbol.

Data security

The technical and organizational measures we use ensure the protection of your data against accidental or unlawful loss, alteration, and unauthorized access, disclosure, as well as against any other unlawful processing.

We store your personal data for no longer than required by the purposes of data processing or provided for by legal acts, if they establish a longer data storage period.
We strive to avoid storing outdated or unnecessary information and to ensure that personal data and other information about customers is constantly updated and correct.

Legislation

Main legal acts

The main legal acts regulating the processing of your personal data provided by Tebesa are the following: General Data Protection Regulation, Law of the Republic of Lithuania on the Legal Protection of Personal Data, i.e. their respective valid versions.

Copyright and other protection rights

Unless otherwise expressly stated, all content on Our website, including texts, photographs, images, diagrams, audio and video materials contained therein, is Our property. This copyrighted content may only be used for personal purposes, i.e. not for public needs or commercial purposes (data retrieval, copying) without consent. In order to modify, translate into other languages or otherwise process this content, prior written consent from Tebesa is required.

Any unauthorized or improper use of any registered Tebesa trademarks or logos is prohibited.

We draw your attention to the fact that infringing Our copyright or other protective rights may result in civil and/or criminal consequences.

Updating these rules

Due to ongoing technical and legal developments, We may update or change this Privacy Notice or individual parts of it without prior notice to You. Therefore, please always familiarize yourself with the current version of the Privacy Notice before using Our offers.

If We make material changes to this Notice, We will provide advance notice by posting a notice on Our Website.

Limitation of liability

Our websites may contain links to the websites of other service providers. Tebesa is not aware of what is on the websites of other service providers, therefore it does not guarantee them and does not assume responsibility for any illegal content or other violations of law that may be provided on the websites of other service providers.

The information provided on this website has been carefully prepared and checked. However, we cannot assume any liability for its relevance, correctness, completeness and/or quality.

The purpose of this website is to provide general information, which does not, however, replace professional advice. Tebesa does not assume any responsibility for actions taken based on this website.

The user uses and downloads data from this website at his/her own risk. Tebesa is not liable for any damage that may arise as a result, especially if it is damage that may be caused to the user's data sets, equipment and/or software.

If you have any additional questions

If you have any questions regarding Our Privacy Statement, please send us an email to info@atella.lt with the subject line "Data Protection".